In early October, Tesla demo’d Optimus, its humanoid robot. The company’s previous demo had involved marching a human out in a robot-like bodysuit, so when Optimus walked slowly around the stage, it ...

Have you ever wished robots could do more than just follow instructions? Well, that’s where Mirokaï steps in. Born from the creative minds at Paris-based startup Enchanted Tools, Mirokaï isn’t just ...

Every Wednesday and Friday, TechNode’s Briefing newsletter delivers a roundup of the most important news in China tech, straight to your inbox. Sign up Shanghai-based tech firm KEENON Robotics, ...

At Beijing's Zhongguancun ART PARK plaza, a convenience store called the Galaxy Space Capsule run by Chinese tech company Galbot has drawn crowds. Customers order on a tablet, and humanoid robots ...

UNIVERSITY PARK, Pa. — The hospitality industry can leverage the gender characteristics of service robots to influence customers’ decisions, according to new research from a team in the Penn State ...

Situated in one of Atlanta's wealthiest neighborhoods, Wing Factory in Buckhead serves up a slew of feel-good fried foods. When hungry guests stop by, they know they can order wings that are spicy, ...

At NAVER 1784 tower in South Korea, a unique Starbucks experience awaits customers as approximately 100 service robots are deployed to fulfill orders. Situated in the world's largest robotics testbed ...

Watching iRobot's new vacuum tag-team with the company's latest robot mop to clean a room is to glimpse a Jetsons-like orchestration of the home of the future. Seeing the two working together shows ...

Shara Tibken was a managing editor at CNET News, overseeing a team covering tech policy, EU tech, mobile and the digital divide. She previously covered mobile as a senior reporter at CNET and also ...

In this article, we will introduce what service design is and explain why without it, there cannot be a good customer experience. Over the years, the taxonomy of design has grown more and more ...