I recently had the opportunity to speak at length with Oleg Rogynskyy, CEO and Founder of Semantria, one of the leading text analytics firm. At its core, text analytics refers to deriving high quality ...

Customer-strategy maven Paul Greenberg made a thought-provoking remark to me back in 2013. Paul was puzzled — Why haven’t there been any billion-dollar text analytics startups? “Text analytics” is a ...

Could text analytics be the unsung hero of big data? Text analytics mines reams of often ephemeral, unstructured data — from a voice recording of a customer call to emails or a Tweet — for meaningful ...

Text analytics and text mining have until recently remained on the periphery of my interest in enterprise search. But my consulting work called on me to become instantly familiar with text mining ...

Fueled by advancing technology, Voice of the Customer programs allow organizations to gain real-time CX insights. Learn more. The use of technologies like natural language processing (NLP) and ...

New AI-driven text analytics solutions have the potential to transform the clinical trial process by enhancing data collection speeds and insights. This will help biopharma and medical device ...

Retail and CPG brands face an incredibly complex sales and marketing landscape, with channels ranging from traditional brick and mortar stores to e-commerce – and the latter growing fast. Every day ...

Have you ever found yourself wrestling with Excel formulas, wishing for a more powerful tool to handle your data? Or maybe you’ve heard the buzz about Python in Excel and wondered if it’s truly the ...